jamuf.blogg.se - The problem with human design

engaging multiple stakeholders who share decision-making power but hold different or conflicting interests.serving diverse, poorly resourced and vulnerable populations.Some of the things that make public sector challenges unique include: Because our aims are different, the way we measure success is also different. Helps the VPS understand the Victorians affected by their decisions.Īs public servants, our aims are generally geared toward improved social outcomes, which differs greatly from the financial aims of private entities.Builds organisational resilience through an agile and iterative process.Can increase productivity and improve operational efficiency.Creates a positive reputation and increased trust in government through greater engagement.Reduces costs by building more targeted systems and services that meet the needs of people.

Paints a clearer picture of the wider context in which the problem lies.

Reduces the risks of a ‘failed’ policy, product or service through validation.

Provides a citizen perspective of the problem at hand (an outside-in approach).

Reduction of thought overload when determining how to use government services.

Reduced transactional friction when using government products or services.

Improved policy, services and products that help address the needs of Victorians.

Involving end users in the overall design process leads to greater buy-in and impact. When executed well, an HCD approach leads to the creation of government services that align with people’s needs and desires.